We're Here to Help
Let's Talk.
Whether you have a question, need support, want to partner with us, or simply want to say hello, we’d love to hear from you.
Our team is here to help you make the most of your Tagalong experience.
In an emergency, contact local services first
How to Reach Us.
Every enquiry reaches the same inbox for now. Tell us which of these it is in your message—or pick a category on the form below—and it gets to the right person.
Customer Support
Need help using Tagalong? Our support team can assist with account issues, login problems, event questions, technical issues, host support, and safety concerns.
Tagalong@fortwit.comSupport hours: Monday – Friday, 9:00 AM – 6:00 PM (Local Time) — to be confirmed
Business & Partnerships
Interested in partnering with Tagalong? We'd love to hear from event organizers, brands, communities, universities, corporate organizations, tourism partners, and media partners.
Media & Press
For media enquiries, interviews, speaking opportunities, or press requests.
Send Us a Message
Report a Safety Concern.
If you’re reporting harassment, inappropriate behaviour, fraudulent events, or another safety-related issue, please use the in-app reporting tools whenever possible. These reports include important context that helps us investigate more effectively.
If you cannot access the app, you can contact our Trust & Safety team directly.
Before You Write.
Response times, reporting a bug and suggesting a feature are all answered in the Help Center — and it may save you the message.
Visit the Help CenterOffice Information.
As we continue to grow, our operations may span multiple locations. For business correspondence or legal enquiries, please use the appropriate contact email above.
Follow Tagalong.
Stay connected and see what’s happening in the community.
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Profile links are added once the client confirms the accounts.
Work With Us.
We’re building a platform that helps people experience more of life together. If you’re passionate about technology, community, product design, marketing, or creating meaningful experiences, we’d love to hear from you.
Have Feedback?
Tagalong is built with our community. Your suggestions, ideas, and feedback help us improve the platform and create better experiences for everyone.
Whether it’s something you’d like to see, something that isn’t working well, or simply an idea you think would make Tagalong better, we’re listening.
Every message helps us improve. Whether you’re attending your first event, hosting your hundredth, or simply exploring what’s possible, we’re committed to helping you have a better experience with Tagalong.